Receptionist / Salon Coordinator

Location: Prahran
Job Type: Part-Time or Casual
Salary: $28-30 an hour, based on experience
Start Date: Negotiable

The Receptionist & Salon Coordinator is the first point of contact for clients and plays a vital role in ensuring smooth daily operations. This position combines front-desk customer service with scheduling coordination, retail support, and team communication to create a positive, organised, and pet-friendly salon environment.

Key Responsibilities:

🐾 Client Service & Front Desk

• Greet clients and their pets warmly and professionally

• Answer phone calls, emails, and messages promptly

• Schedule, confirm, and manage grooming appointments

• Check pets in and out, ensuring accurate service notes and instructions

• Handle customer enquiries, concerns, and feedback with professionalism

📅 Scheduling & Salon Coordination

• Maintain an organised and efficient appointment calendar

• Coordinate groomer schedules to maximise productivity

• Monitor daily workflow and adjust appointments as needed

• Maintain client and pet records accurately in salon software

🧼 Operational Support

• Assist with retail sales and product recommendations

• Maintain cleanliness and organisation of the reception area

• Monitor inventory levels and assist with ordering supplies

• Support marketing efforts such as promotions and social media updates

🐶 Team Communication

• Act as a communication bridge between clients and groomers

• Relay special handling instructions or health notes

• Support team with salon cleanliness tasks

• Help create a positive and collaborative salon culture

What We Offer:

• Flexible hours and days within a fun and dynamic team

• Employee discount on products and free grooms for your dog

• Supportive team environment

• WHV accepted

How to Apply:
To apply, please send your Cover Letter and Curriculum Vitae to us at baarkgroom@gmail.com